STAFF MOTIVATION AND PRODUCTIVITY IN AN ORGANIZATION [A CASE STUDY OF UBA BANK ILORIN]
ABSTRACT
This project is divided into five chapter, chapter one consist of background of the study , introduction, statement of the problem , with productivity problem , objective of the study scope and limitation of the study , Definition of key term and plan of the study .
Chapter two consist of literature review motivation theories, maslows need Hierarchy theories, two factors theory , motivation factor and theory x and y Douglas mc Gregor.
Chapter three also consist of research, methodology, sources of data and information, method of data collection , research problem and background of the study
Chapter four we also focus on data analysis, data presentation, motivation techniques by kwara hotel, how motivation helps productivity in kwara hotels.
Chapter five also focus on summary, conclusion and recommendation. Summary of findings, conclusion, recommendation, references and appendix.
CHAPTER 1
l.0 BACKGROUND OF THE STUDY
Motivation can be defined as an internal psychological process whose presences or absences is inferred from observed performances.
Motivation can also be defined as an inner urge that derive or geared people to perform.
People differ not only in their ability to do, but also in their love to do", this love is (called motivation) it depends their strength of their motives.
Motivation is an internal driving force which result in persistent behaviour directed towards a particular goal.-
PUGH (1991;53) assert that motivation is a perennial organization problem, which change from generation to generation as economics condition and social valued changes. He then define it as a decision making process through which the individual chooses desired outcome and set in motion the behaviour appropriate to acquiring them.
CORR1FIN (1992;127) define it as a set of forces that cause people to behave in particular way, according to him, motivation ability and environment determine performance. It is an emerging force that induces or compels and maintains.
NWACHUKU (1981), Motivation is a general term applied to the entire class of derives desires, needs, and wishes, and so on it is the act of influencing and stimulating individuals, to action/work it is a process which governs the choices made by person among various forms of voluntary action.
1.1 INTRODUCTION
Motivation is a management tools, management is very exciting and dynamics discipline which has a special appeal to people who aimed at getting things done in an effective and efficient way, the art of defining management is however not easy.
Management can be view from different aspect of main's activities in his effort to achieve the stated objective of an organization effectively and efficiently white some people has the terms that help management to operate, control, and 'co-ordinate effectively and efficiently.
Motivation is a process and manner in which the objectives of an organization are achieved through the combinations and co-ordination of the available resources which are motivation of work to increase the level of productivity.
However, for implementation to work out effectively there are some management skill, needed by managers which will assist in carrying out his/her duties in an organization effectively.
Robert Katz classified skill as basic of works to help managers to work effectively in an organization.
In his book called managerial techniques and skills (1862)pg 63
i. Technical skills: This is the ability of a manager to use tools and procedure and techniques in Specialized field,
ii. Human skills: This is an ability of the mental that requires understanding and motivates people
to achieve the stated goals,
iii. Conceptual skills: Is also a mental ability require of manager to co-ordindate and integrate all
the interest of an organization.
Finally, this study will look into management skill, how it has helped early organization and in our modern days with it usefulness in staff motivation and it productivity in an organization.
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