INCREASING USE OF SOCIAL MEDIA AMONG PUBLIC RELATIONS PRACTITIONERS
ABSTRACT
Table of Content
TABLE OF CONTENTS
ABSTRACT
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Significance of the Study
1.6 Scope of the Study
1.7 Limitation to the Study
1.8 Definition of Terms
1.9 Organization of study
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction
2.2 Concept of Social media
2.3 Types of social media
2.4 Conceptualization of public relation roles
2.6 Importance of social media and public relations
2.7 Research gap
2.8 Theoretical framework
CHAPTER THREE: METHODOLOGY
3.1 Overview
3.2 Research Design
3.2.1 Study Design
3.2.2 Research Approach
3.2.3 Research method
3.2.4 Data needs, types and sources
3.2.5 Population, sampling and data collection
3.2.5.1 The target population
3.2.5.2 Sampling
3.2.6 Data collection
3.2.6.1 The public Relations Officer/Staff Questionnaires
3.2.6.2 Interview Schedules
3.2.7 Data analysis and presentation
3.3 Validity of the Instruments
3.4 Reliability of the instruments
3.5 Ethical considerations
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Overview
4.2 Introduction
4.3 Analysis of research findings
CHAPTER FIVE: SUMMARY OF THE FINDINGS, CONCLUSIONS AND RECOMMENDATIONS
5.1 Overview
5.2 Summary of the Findings
5.3 Conclusions
5.4 Recommendations
5.5 Suggestions for Further Research
REFERENCES
The core objective of this research was to examine the increasing use of social media among public relations practitioners using Delta State Polytechnic Ogwashi Uku as a case study. Basically, the use of social media has increased among consumers around the world, causing an increase in the adoption of social media as tactics and means of sharing information and interactions among many public relations professionals and its Public. This study employed descriptive survey to assess use and emerging trends of social media in public relations practice in Delta State Polytechnic Ogwashi Uku.
This exposed state of things in this era of digitalization. The target populations were public relations officers and staff in the Delta State Polytechnic Ogwashi Uku, individuals deemed to have knowledge or experience on social media use. The sampling procedures were simple random sampling and purposive. There was a definite focus to choose the 10 public relations officers in Delta State Polytechnic Ogwashi Uku. Simple random sampling of the Delta State Polytechnic Ogwashi Uku staff was used to select 180 officers as the subjects of the study from a total population of 1800 Delta State Polytechnic Ogwashi Uku staff.
The data collected were analysed and interpreted using simple statistics frequency and percentage table method. Findings of the research revealed that Social media are an effective tool for communicating and redistributing news from traditional media sources. Finally, it was recommended that digital media or new media should form part of the curriculum for undergraduates in mass communication and public relations, in particular, this will equip them for digital practice.
CHAPTER 1
INTRODUCTION
1.1 Background to the Study
Advancement in modern technology which resulted in building computer/internet in short information and communication technology (ICT) in the late 20 century and with more powerful and sophisticated ones in this 21 century which has transformed the world into a global village as postulated by a Canadian English professor, Marshal Mcluham. This new technology has compressed the whole world into a single electronic to where information about far and near can be exchanged and shared with just a click of mouse. Internet being the host of many other media tagged socio-media like: Facebook, Twitter, Youtube, Ebay, Ebuddy, Eskimi, 2go, Yahoo, Google e.t.c making information distribution faster, cheaper and easier. The arrival of this information and communication technology has affected and the usual shapes of every human activities ranging from education to agriculture, business, mass communication, politics, health. However, the practice of public relation is not exceptional as ICT has influenced the PRS being practice in this century. Carrying out project work relating to the effect of social media on the practice of PRS will lead to the definition of ‘core word’ like public relations from different perspectives. According to the institute of public relations, “public relations are a deliberate planned and sustained effort to establish and maintained mutual understanding between an organization and its various Public. Therefore, there is no gain saying in the fact that, the practices of PR in this century has moved from manual to the digital public relations.
Digital public relations or an e-public relation is the latest concept in corporate reputation management. It is the practice of public relations through the new ICT, it is an innovation concept that is computer mediated yet it is cheaper. Today organization and clients are making greater demand as on public relations professionals that are more ICT creative, more innovation and more efficiency in service delivery.
1.2 Statement of the Problem
The rise in the use of social media around the world has led to the introduction of social media into many public relations practices. It is unarguably true that this new form of communication is growing at an incredibly rapid pace, it is therefore important to analyze the impact that social and other new media have had on the overall public relations practice, as well as how universities are incorporating this new media into their curriculum. This study aims to examine how public relations practitioners are using social media; the impact and implications that this new media has had on the public relations profession, and how public relations professionals value these new media as a means to communicate with the public.
1.3 Objectives of the Study
The main objective of the study is to examine increasing use of social media among public relations practitioners.
1. To investigate the potential roles of social-media in modern practice of public relations.
2. To study the differences and similarity in terms of cost, and effectiveness while using social media and traditional media for message dissemination.
3. To examine the public’s response attitude towards the social-media message.
4. To investigate whether the social media are suitable for public relations practice.
5. To show the strength and weakness of social media as a public relations tool.
1.4 Research Questions
1. Does your company use social media in communication and sharing of ideas?
2. To what extent has social media help your company solve problems and complains from its various Public?
3. Has social media enhanced the performance of public relations department of Delta State Polytechnic Ogwashi Uku?
4. Does Delta State Polytechnic Ogwashi Uku face any challenge in using social media?
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