CHAPTER   ONE
INTRODUCTION
1.1     BACKGROUND OF THE STUDY
Information, in recent time and in most organization and business places has a wide scale of importance, based 0n its (information) ability to control the in and out 0f the business. As it can be understood that information is a processed data or analysis in which conclusion can be reached in order to operate plan, and control the business. An office becomes very important sophisticated administrative centre when important facts are told, heard or discovered  Elendu, E. O (2001).
(Oxford 6th edition Dictionary).For the office work to remain essential to an enterprises operations, for the office to contribute significantly to the achievement of goals and to the success of the 0rganization, and for it to remain vital; it must deal with one of our greatest resources or instrument which is information.
The road since that information is essential to all levels of decision making process 0f any organization is not a hidden one, because without information the organization or the business can die. The success of any organization depends on how effective information comes in and goes out, with proper management. It can be agreed that the existence of modem business depends very much on information.  In modem business contract, reports are containing information which will enhance the successful operation of the organization. Activities in an organization can be evaluated or stopped by an office manager or secretary based on the straight of the information as it can be understood, is not only used in business places or organization alone, but it is also a real instrument to almost everything we do even to our personal affair, and relationship with people around us Mills, G. and Standingford O.(1978).
Information can be used in different levels such as; schedule of appointment with other organization; making 0f invoices by checking and communicating through the various computers and internets. Information is a universal tool which can be used to bring promotion and also to bring people from different places together. The storage retrieval and disposal of information is very essential and one need secretary to be careful with it as a secretary. Secretaries try to avoid the flood of irrelevant and unnecessary information. A problem sometimes arises on how to handle information for easy reference and what system to adopt for the storage. If having more information reduces risk and increases the chances of making a good decision then having all the information available changes every thing (Business by Pride, Hughes & Kapoor “Seventh Edition).