CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The process of information today has greatly improved as well as widened both in meaning  and in scope by constant improvements  in the  field of technology  unlike in the by gone years. Offices are now equipped with how modern  electronic machine.
At the turn of the century most written information was compiled  by hand, in pen and ink, copies  were  made by hand, an communication was by letter,  telegraph or in person. Today most of the  tedious  functions related to information handling  and processing  and done through the  computer and telecommunication systems, these systems have evolved to the point where a manager can be in touch with his  business  form his or her home, car or in mid-flight
Managing  information is one of the most challenging tasks facing most business offices today, be it private public, government  or multo-national corporations. Recants innovations information technology have necessitated  the need for constant review of  new technical  method and equipment in information  processing. This  will also  result in constant review of our information  processing  system. This new innovations should help keep the business  information  system current and every accurate  so that quality  decisions can be made at every level.
Today, the outcome of technology is newspaper less  office occasioned by office information and communication system  with the tools of information  and communication system such as E-mail, internet,  fax telex, telephone, world wide web (www) and  video conferencing the etc. office and services  have  become much easier, faster, and satisfaction  the world has  turned  into a computer age,  through the element of office  information and  communication system. It was and is still the key enabler  to this new way of working  that has  transformed the landscape  of todays business  (Umunnah, 2003) .
In the view of O. bring (2002) office information  and communication system is the  use of microelectronic  equipment  for processing information and communication. Information  and communication system is the  discipline encompassing  computer systems, telecommunication  networks and  multi- media application, little wonder Ojukwu and Ojukwu, (2002) defined the term as the acquisition  processing, storage, and dissemination.  Of vocal  pictorial  textual and numerical  information  by microelectronic  based  on combination of computing  and telecommunication. Office information  and communication  system are  advantageous in changing workers attitude  to work especially the secretaries  investablishign efficiency in communication,  in profit, in operating new jobs and effective in mass education. In deed, office  work would have been cumber some and organization goals  and objective unattainable without the tools of office information and communication system.