PROFESSIONAL ETHICS IN SECRETARIAL PRACTICE AND THE LEVEL OF JOB PERFORMANCE OF SECRETARIES

Code No: 708235

₦5,000.00

ABSTRACT

This research project was carried out using The Polytechnic Ibadan, Adeseun Ogundoyin Campus, Eruwa as a case study.
Categories of Secretaries and HOD/HOU were used to gather information on the above topic. Questionnaire and interviews were methodology adopted.
It was discovered that training played a major impact on the Job performance of Secretaries, but it is not is isolation as other factors also contributed to the performance of Secretaries.
It was recommended among other terms that student and secretaries should make use of all available training facilities at their disposal.
In conclusion, Improvement of Secretarial Professional Ethics on Job Performance cannot be overemphasized in other to make the professional a noble one.

CHAPTER 1

CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND TO THE STUDY
Ethics is the systematic study of the norms of human behavior. It is the discipline which studies the moralities of human conduct and the principle of moral behavior.
It relates to character and conduct in terms of the distinction between knowing what is right from those things that are wrong. Equally, ethics contributes the principle by which people can live together successfully in a sustainable society. Omole (2002) says Ethics is the shared normative values which any society holds dearly and are used to judge the behavior or performance of any member of that society. It set out the minimum acceptable behavior which any member should attain to be regarded as a good ambassador of the society.
Ethics is more difficult to enforce than law as in other profession, it is also better to allow the individual practitioners conscience to be his or her guide and judge. The secretary like their typist sp, indulges in so many inethical acts because of money and some other vices.
Jereny Benthan (1848-1932) and John Staff Mills (1870-1931) concluded by saying â€œfor one to be morally upright virtuous or his action to be morally justified, he should bring about great amount of happiness to quite a lot of people.
There are certain actions which human beings will condemn as morally wrong. The society at large frowns, at embezzlement, rogues, adulterers, liars etc and they are said to be involved in immoral actions. However, actions like hospitality, respect for human life, honesty and trustfulness are regarded as moral actions.
Omoregbe (1993), says â€œEthics is concerned with fundamental principles of morality where some actions are labeled as either good or bad, right or wrong, ethical or unethical. Moral historians are of the opinion that although what is held to be right or good concept of right or wrong are generally universal. Moral concept change as social life changes.