PROFESSIONAL ETHICS REQUIRED TO OFFICE MANAGER IN A CHANGING OFFICE ENVIRONMENT

Code No: 820613

₦5,000.00

ABSTRACT

This study delves into findings of the professional ethics required in the conduct of the office managerâ€™s in a changing office environment using managers from 20 selected SMEâ€™s in Owerri Municipal Imo State as a case study. Specifically, this study was aimed at finding out the professional ethics expected of the office manager; investigate if these professional ethics shapes the conduct of the office managers; determine what extent have these codes of ethics impacted the job of the office manager; and investigate if there is any significant impact of professional ethics on the conduct of the office mangers. Survey design and Purposive sampling was used for the study as 20 respondent who are Managers in the selected SMEâ€™s forms the population of the study. Data was presented and analyzed using frequency and tables. Findings of the study revealed that honesty, loyalty confidentiality, multi-tasking co-operative are the professional ethic guiding the role of office mangers. It revealed that there is a significant impact of this code of ethics on the conduct of office managers in the changing office environment. The study therefore recommends that leaders must create an ethically friendly work environment for all employees, communicate ethical issues, as well as becoming role models and put mechanism in place for the development of employees.

CHAPTER 1

CHAPTER ONE
INTRODUCTION
1.1 Background of the study
In spite of the widely acceptance nature of moral requirements and the presence of universal work ethics of a class or society, there also exist specific rules of conduct for the increasingly growing number of professional activities.
These rules of conduct for ethics of two things, it refers to well based standard of right and wrongs that prescribes what human ought to do, usually in terms of right, obligations, benefits to society, fairness or specific rules and virtues. (Richard, Donald, Arnold, Bernard, Presha, 2005).
Stressing further, they explained ethics to mean the basic concept and fundamental principle of decent human conduct. it includes study of universal vales such as the essential equality of all men and women, human or natural rights, obedience to the law of land concern health and safety and increasingly, also for the natural environment.
From the above definition, it can be deduced that ethics is a study that moulds ones standard and impose reasonable obligations on a particular class of people act right.
Since business organizations do not function without workers who carry out different duties to achieve the objectives of the organization. A manager who is indispensible worker has the special job he performs in the organization and the level of her ethical conduct goes a long way in making her stand out of the crowd in the work place.
Today, many professional bodies have developed policies and professional codes for their practitioners and the secretary is not exempted from those rules that govern the behaviours of professionals. These set of moral or codes of conduct are strictly adhered to an inculcated in the discharge or conduct of these professional bodies.