INVESTIGATION INTO THE EFFECTIVENESS OF TOTAL QUALITY MANAGEMENT (TQM) IN THE NIGERIAN CONSTRUCTION INDUSTRY

ABSTRACT


The complex nature of the construction project and the unstable nature of Nigerian economy result in cost escalation of construction materials and equipments and untimely completion of project make it necessary to employ the use of project management practices Nigeria. Investigations were carried out through administration of questionnaire and data were collected from professionals firms, such as quantity surveyor, architects and engineers. The statistical tools used in analyzing the data include tables and simple percentages. The findings obtained after analysis of the data from the questionnaire, shows that there is a standard practice of project management in Nigeria. Problems such as clients not stating their requirements to the project manager, late appointment of manager and denial of project manager proper authority to execute their function which causes most of the problems associated with project management services. And suggestions were made in an attempt to find solution to the problems which include advice offered to the client to employ project managers at the inception and state the requirement clearly to them, so that they can state the requirement clearly to them, so that they can execute their functions to achieve project objectives.

CHAPTER 1


CHAPTER ONE
INTRODUCTION
1.1     BACKGROUND OF THE STUDY
The management of construction projects requires knowledge of modem management as well as an understanding of the design and construction process (http://www.cecmu.ed). According to David (2006) a project is define as a temporary endeavour undertaken to create a unique project or services. Temporary means that every project has a definite beginning and a definite end. Unique means that the product or services is different in some distinguishing way from all similar product Or services. Dannis 2007 define project as capital investment to develop facilities to provide goods and services. From the above definitions of project, all projects require management and management has been given a number of definitions among which are: Martin defines management as “the planning, organizing, directing and controlling of activities of business enterprise”. Martin (2002) defined management as the coordination of all resources of an organization through the process of planning, organizing, budgeting and controlling in order to achieve organization objectives.
Martin (2002) defined management as the coordination of all resources of an organization through the process of planning, organizing, budgeting and controlling in order to achieve organization objectives.
The management of project adhesive known as project management according to (CIOB 2002) project management as the overall planning coordination and control of a project from inception to completion, aimed at meeting a clients requirement in order to produce a functionally and financially viable project that will be completed on time within authorized cost and to the required quality standards.
Adoptability is defines as the acceptance of a particular method or policy in order to achieve certain objectives (Oxford advance Dictionary, 6th edition).
Adoption of project management was often more accepted, placing the project manager functional manager and project professionals in indigenous roles trying to support project needs, Lock (2007).