THE EFFECT OF COMMUNICATION BARRIERS IN ORGANIZATIONAL SUCCESS

Code No: 163764

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ABSTRACT

The main purpose of this study is to find out the problems of communication on organizational success using the Anambra Motor manufacturing Company ANAMMCO as a study.
            In line with this, three research questions were framed. The sample size used was so of the senior and middle level executive from different department of the company to whom questionnaires were distributed
            Their responses were analyzed and this led to the following findings.
Communication integrates organizational functions
Poor communication could lead to industrial unrest
Improper functioning of communication in an organization could be caused by delay in information circulation, misinterpretation of message, improper circulation by the messengers and non posting of information on the notice board.
Communication barriers exist in ANAMMCO
Communication system is ineffective in ANAMMCO
Effective commujnication can enhance and sustain good human business relations
Organizational productivity could be adversely affected when communication is full of barriers
Good business opportunities could be lost through communication ineffectiveness
The productivity of ANAMMCO is high because there is no immediate substitute
Ineffective communication is a major contributor to loss of viable business opportunities.
It was therefore recommended that
-    The need for elaborate and clearly written down procedure for communication cannot be over emphasized
-    The two way communication system must be jettisoned
-    Communicating messages that are of either short-run or long-run importance should be done early enough
-    ANAMMCO is advised to ensure that the communication barriers that exist in the organization should adequately contain.
-    Organizations should occasionally organize seminars, workshops, conference etc. for their employees
-    Management must have a genuine willingness to share information with employees.

CHAPTER 1

CHAPTER ONE
INTRODUCTION
1.1       BACKGROUND OF THE STUDY
            Communication is a discipline that embraces all aspect of human life. It informs all our actions and inaction in relations to others and it takes place all the time. It can manifest itself in symbolic, verbal and non-verbal forms we can communicate with all apart of our body, our posture, smile and even the dress we put on communicate one thing of the other.
            Different scholars have defined the word communication variously. However, there is the central theme that runs through all these definitions. That is the giving of information, ideas, opinions attitudes etc. by one person or group of persons to another person or group of persons
            Communication particularly in a business organization provides a means by which people in the organization interact, exchange information, ideas, plan proposal and execute them. It is a medium through which relationships are established and maintained. It is also a means by which commendation is given and condemnation is handed down.
            Business and organizational communication helps to orientate workers to their jobs as well as helping the supervisors monitor activates of the workers. Communication is an extremely invaluable asset in human organization. His is because at all levels in the organization among and between executives, managers, staff, supervisors, foremen and employees, the communication process is always in action conveying information, ideas, attitude and feelings among individuals and groups
            Communication affects all the management function since none of them can be effectively performed without it. Plans and innovation cannot be executed unless they are communicated to those who will carry them out. The organizational structure is designed to set up channels of communication through which information is passed downwards, upwards, horizontally or laterally.
            Interference are barriers to effective communication because of changes in a desired direction.
            The effectiveness of communication discourages better performance, high productivity and job satisfaction in an organization. This reduces the essentials for the internal functioning of an organization, which could integrate the managerial; functions.
            The problems in an organization as a result of communication problems reduce and obstruct the chance of such an organization achieving their goals.